I have just received my FlipSidez. Why is my design slightly different from what I ordered?
This may happen for a few reasons. Our design shop is not perfect, and on rare instances customers may create designs that are not possible to create with our production process. This may involve moving or re-sizing part of the design, without compromising the intent and spirit of the design. We might also change a design in instances where it appears that the customer did not know how to appropriately size and position their design within the sole. Our designers will optimize the design’s size and location in order to achieve the best sand imprints. If any significant changes are needed we will contact you prior to producing your flip flops.
