My flip flops arrived with a defect. What should I do?

For flip flops that arrive in a defective state we will replace the defective flip flop(s) free of charge. What you will need to do is send us photographs that clearly show the defect. These photographs can be submitted using our contact us form.

We will reply to you within 48 hours regarding whether the defect is one that warrants a replacement.

Our full return policy can be viewed here