Design

Will my desired design fit on the flip flops?

Can you imprint my custom logo or art onto my order of flip flops?

Does my wholesale order need to consist of identical pairs?

Why won't the design shop let me create designs with profanity?

My desired style, size, or color is not in stock. When will it be back in stock?

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General

What flip flop size should I order?

Can you imprint my custom logo or art onto my order of flip flops?

My desired style, size, or color is not in stock. When will it be back in stock?

How can I find out the current status of my order?

What are FlipSidez made from?

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Ordering

What flip flop size should I order?

Why was my credit/debit card declined?

Can you imprint my custom logo or art onto my order of flip flops?

I have a retail store and would like to carry FlipSidez. Can you provide me with wholesale information?

Does my wholesale order need to consist of identical pairs?

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Returns & Defects

My flip flops arrived with a defect. What should I do?

I purchased some custom flip flops and decided that I no longer want them, can I return them?

My flip flops do not fit. Can I return them for a replacement?

What is your Return Policy?

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Shipping & Delivery

When will my order of FlipSidez arrive?

Do I need to pay Duties or VAT on my order when it arrives in my country?

I selected standard international shipping and am trying to track my package. It does not appear to have left the USA.

I selected standard international shipping. It has been over 4 weeks since my order was shipped and it has still not arrived. Where is it?

How long will shipping take if my order is shipping to an international address? (Outside of the USA)

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Wholesale

If my company distributes FlipSidez can we have exclusivity for our territory?

Are there any setup charges for custom orders?

Is FlipSidez looking for investors?

I am a sales representative and would like to carry the FlipSidez line.

I have a distribution company and would like to represent FlipSidez in my country.

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